![]() However if the user clicks cancel on the notice Windows actually puts a block on the softphone.exe. %USERPROFILE%\AppData\Local\RingCentral\SoftPhoneApp\Softphone.exe As a work around I deployed a group policy that adds the following program path as an exception: ![]() Since our users are not admins this presents a problem in Enterprise environments. ![]() We have no problems with users being able to install without admin rights, but when you run the app a windows firewall exception notice comes up with DOES require admin rights. The other issue is that there seems to be no Admin install version of the MSI file. We have made firewall adjusts onsite as per RC knowledge base articles. Some do not even ring at all, but they might for the next call. The phones assigned do not all ring at the same time. For example we have a branch that is using nothing but the desktop app. Our initial experiences with the Desktop app have been mixed. Below I will cover some of the issues we are having. I am looking for comments and suggestions on using the Desktop app in an enterprise environment.
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